Please ensure all freight is fit for sea voyage and the following requirements are meet or the freight may be refused.
All freight must have the receivers name clearly on it, if the receiver is not the freight payer then that information must be on the freight as well or ensure the payers information is correct on the booking form.
The freight must be received well protected & secured to the pallet (if on a pallet) & forklift able if required - if it isn’t then the freight will be refused and the supplier/customer will need to organise redelivery with the correct protection/secured correctly,
All vehicles and other machinery of any kind are to be delivered cleaned to Bio Security Standards or they well be refused.
Dangerous Goods must be declared and arrive with the correct Maritime Transport Form – IMO Dangerous Goods Declaration.
All freight must be pre-booked especially Bulk frozens, please use the booking form on our website. Please make sure all freight is clearly marked with consignee, and whether it is Frozen or Chilled.
Freight close off is 12pm of Date listed unless stated otherwise.
All goods are carried at owner’s risk basis. This means that CISL will pay no compensation if the goods are lost or damaged unless CISL loses or damages them intentionally. Refer to our Terms & Conditions. Any claim must be in writing & received in writing and received within 7 days of receival.
For urgent freight enquiries, please call one of our Logistics Team members to discuss options.
Book Your Cargo
You can now use our online booking form. Please ensure it is completed and submitted prior to delivery.